EDGARS TERRIBLE SERVICE

I book a return flight for my son from CT /JHB on 16 June 18. I had trouble making the reservation, since the Mango website kept bombing out. BUT eventually managed to make the booking. On my Statement ending 7 July 18, I noticed Edgars deducted the flight twice. My NIGHTMARE started. I managed to get through to the call centre and was advised to contact Mango for my refund. I phoned Mango and had to e-mail them my statement reflecting the double deduction. After a couple of days Mango reverted back to me and informed that they investigated the matter and that Edgars only paid them once, and that I therefore had to go back to Edgars for them to refund me. After NUMEROUS calls and e-mails, I have still not had any luck. In the mean time my installment must be paid which will put me in a credit once (if ever) Edgars refunds me. I DO NOT WANT THIS BECAUSE AFTER BEING AN EDGARS CUSTOMERS FOR MANY YEARS I WANT TO CLOSE THIS ACCOUNT! Absolutely digusted in the service I received.