Edgars terrible service

<p>Dear Sir/Madam</p> <p>I conducted two purchases on my Edgars account yesterday from Boardmans at Pavilion and after this I tried to make on more purchase and was told by the cashier that my card was block due to ***** taking place. I was then told to call edgars and have this unblocked. further i was told that if i purchase over R2k and then dont answer a call from edgars then automatically block your card. Why I commend your efforts to protect yourself at no time was this communicated to me. Furter I asked the lady in th store to call the ***** department and she told me it was 4:30 and they would be closed. How can you implement a policy and not communicate this to all card holders. How many women who have their cell phone in tier hand bags hear it ring over the loud music in the store. If you communicate this to us then we can have our cell phones readily available to anwer your call! Further, I called the ***** department today and was told that the department closes at 9pm so even your own staff dont know what is happening. This is asolutely patheic! I had just cleared my account however I will be closing it as a company that can communicate with me and embrasses me in a store is certainly not one that I want to purchase from! </p> <p> </p>