1 reviews | Active since May 2017

21 May 2017, 17:21

EDGARS TELEMARKETER HARASSMENT

<p>I receive 3 calls a day, 3 - 4 times a week by Edgars. I am seriously wanting to report Edgars and Direct Channel Holdings for harassment of customers. It is unacceptable and *********. When googling Direct Channel Holdings they have the worst reviews for customer harassment and aggression against clients. Why on earth would Edgars subscribe to this? To endear your customers? I'd rather close my account and go shop elsewhere if this doesnt stop. </p>

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Replies (2)
Edgars
Edgars's reply22 May 2017, 07:51
Official

We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or Account number so that we may be able to assist in completely removing the cell phone number on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply22 May 2017, 07:52
Official

We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or Account number so that we may be able to assist in completely removing the cell phone number on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,