RB
Rebeckha B

1 reviews | Active since Jan 2012

16 Nov 2016, 08:55

EDGARS TAKING MONEY THAT DOESN'T BELONG TO THEM

<p>I have been checking my statements and it seems like edgars has been having a ball adding airtime that i did not purchase onto my bill.</p> <p>I am being charged AIRTIME SUBSCRIPTION FEE, what the hell is this?</p> <p>I want my refunds immediately.</p>

0
Replies (1)
Edgars
Edgars's reply17 Nov 2016, 10:08
Official

The cell C airtime is charged by RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime ,this could have been activated when purchasing airtime via your cell phone.

Please be advised we are currently liaising with RMCS and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
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