EDGARS sucks!! The worst service in all respects - accounts, in-store, on-line

EDGARS sucks!! The worst service in all respects - accounts, in-store, on-line I had a credit on my account of -R140.50 in August. In order to use it, I had to renew my account card. I signed an agreement that I do not want any insurance. I paid the balance of my purchase in cash, leaving a -R0.70 credit. On 06SEP I received a statement of R232.38 I phoned the call centre and asked them to reverse this as it was for insurance. I did not receive an OCT statement. On 06NOV I receive a statement of R122.07 plus a letter and a sms of demand. The credit centre tells me that if an account is open they charge R23.00 per month. Edgars operates like a bank! They charge you just to have an account! This R122.07 equates to 5.3 months of R23.00 service fees! How is it possible?! Now in order to close this account, which I demanded, I need to pay R123 for something I did NOT ask for NOR receive. Next I need to call again to ask for a paid-up letter! Good riddance! EDGARS sucks!! The worst service in all respects - accounts, in-store, on-line