EDGARS SUCKS

MY EDGARS ACCOUNT WAS HANDED OVER TO ANTHONY,RICHARDS & ASSOCIATES BY EDGARS. i MADE AN ARRANGEMENT TO PAY A CERTAIN AMOUNT MONTHLY AND LAST YEAR IN JUNE , WHEN I WANTED TO SETTLE THE ACCOUNT, I CALLED THE EDCON GROUP TO SEE WHAT AMOUNT I WAS OWING. I WAS TOLD THAT I OWE R1999.97 AND THAT THERE WOULD BE A DISCOUNT IF I PAID R1399.98 ON THE 25TH OF JUNE 2019, I AGREED TO THAT PAYMENT AND ON THE 25TH OF JUNE 2019, I PAID THE R1399.98 AND SENT THE PROOF OF PAYMENT TO ***. I WAS TOLD THAT A PAID UP LETTER WOULD BE SENT TO ME. I WAITED UNTIL I HAD GREY HAIR, I WOULD CALL THE EDCON GROUP AND EACH DAY, I WOULD BE TOLD THAT IT WOULD BE SENT TO ME. IN FEBRUARY 2020 I GOT A CALL FORM MBD DEBT SOLUTIONS , LETTING ME KNOW THAT I MUST PAY A CERTAIN AMOUNT OWED ON EDGARS, I EXPLAINED TO THE CONSULTANT THAT THERE WAS A DISCOUNT LAST YEAR AND I HAD PAID OFF THE ACCOUNT BUT STILL I HAD NOT BEEN ASSISTED AND NOW SUDDENLY, THERE WAS AN AMOUNT TO BE PAID. HOWEVER, I PAID THAT R498.62 THAT I OWED APPARENTLY. I HAVE RECEIVED A PAID UP LETTER BUT NOW I WOULD LIKE TO KNOW WHEN THAT STATUS WILL BE UPDATED ON THE CREDIT BUREAU???? SHOULD I WAIT ANOTHER YEAR? WHAT IS IT THAT I HAVE TO DO TO GET ASSISTANCE FROM EDGARS????? THE PART THAT ****ES ME THE MOST IS THAT WHEN I CALL REGHARDING ALL THE ISSUES IVE HAD WITH EDGARS, I NEVER, I MEAN I NEVER GET ASSISTED, THE STORY IS ALWAYS THAT, THEY WILL LOOK INTO TRHE MATTER, NOW THAT THERE IS THIS COVID-19 THE EXCUSES FROM EDGARS PEOPLE.THEY SENT ME THE PAID UP LETTER AND WHY DID YOU NOT UPDATE THE STATUS ON THE CREDIT BUREAUS DEAR EDGARS????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????HOW LONG DOES IT TAKE TO BE UPDATED?