Edgars *****ing cellphones

<p>My Fiance and I went to take her cellphone in for repairs through the insurance about 2months ago. Then we got calls a week or two later saying that the IMEI number on the phoen is wrong and we need to show proof by sending a picture of the cellphone box, which we did. Until today nothing has been sorted and no one is trying to resolve this issue. I just get calls every now and then asing the same questions and telling us the same thing that the IMEI numbers dont match. But no one is saying what they doing to resolve it. It has been quiet for the last few weeks and I emailed Edgars directly on several occasions but no one is getting back to me. Everything just went quiet while the Insurance Premiums contiue to go off. We are afraid that if we stop paying the premiums they will not replace the phone. I am also afraid that there are staff that are *****ing phones and wait for clients to default on payments then they get away free with theft and *****. I am considring goign to the police to file a theft case!!!! </p> <p> </p> <p>So I warn anyone that buys phones from Edgars or takes out Insurance through Edgars to be careful that your phpone will be ****** and replaced without you knowing. </p>