1 reviews | Active since Oct 2017
EDGARS STAFF SHOULD DO THE WORK THEY GET PAID TO DO!!!!
I am so done with Edgars at this point! I was contacted by Muneeb Edries who offered me a settlement discount to settle and close my account with Edgars. The payment was made on 28 February 2019, the proof of payment was sent to him and a follow-up email about my settlement letter was then again sent to him. But Muneeb just disappeared off the face of the earth!! No response to my emails. No answer on his telephone and now Edgars knows NOTHING about this arrangement! Sending me from pillar to post(Something they are well trained to so!), giving me one phone number after the other to phone and get this sorted.
TWO WEEKS THAT EDGARS HAD TIME TO CLEAR THE ACCOUNT AND SEND ME MY LETTER, WHICH THEY NEVER DID! NOW YOU CAN'T GET HOLD OF THE CORRECT PEOPLE!!
NO EDCON, I DO NOT WORK FOR YOU!! I DO NOT GET PAID TO DO YOUR WOR**** GET THIS MATTER SORTED AND SEND ME MY LETTER TO CONFIRM THAT MY ACCOUNT IS SETTLED.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***