Edgars staff

So I have an account with Edgars Their staff called me just now apparently they said I have skipped a month and I asked the gentleman if he can send me a detailed statement oh no the feedback I got it ruined my evening I’m still traumatised I never thought I can be treated the way mr treated me , Edgars service is horrible I regret for opening their account , I’m going to settle and close their account I would rate their service 0 staff 0 they must train their staff well