1 reviews | Active since Jul 2016
Edgars spies on women in changerooms
<p>My daughter and wife went to westwood mall Edgars to purchase clothing .In the changerooms they noticed the security camera is positioned in a place that it can see into the change rooms .My wife then went and imediately queried this with the information counter and they said initially how do they expect them to do security and then when pressed started denyng that the camera could see into the rooms .This camer should be moved or shielded to ensure no staff member can pry into womens change rooms .Disgusting shoping experiance yet again .</p>
We have escalated the price complaint to the Edgars West wood Mall management to address as our valued customer is not happy that the cameras pointing at the ladies fitting room as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the price complaint to the Edgars West wood Mall management to address as our valued customer is not happy that the cameras pointing at the ladies fitting room as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.