KB
Kim B

1 reviews | Active since Jul 2017

30 May 2022, 15:25

Edgars Somerset mall reselling worn goods on their shelf

On the 26th of May 2022, I went into Edgars Somerset Mall to take advantage of the 50% off Kelso boots sale. On the Shelf, there was a pair of boots that had been worn and returned to Edgars and in turn placed on the shelf to be sold again. When this was pointed out to them the response was very poor as the manager was supposedly not in the store, surely one gets an extra discount for worn goods?

0
Replies (4)
KB
Kim B's update30 May 2022, 15:45
Reviewer Update
Thank you Edgars for your prompt response, indeed I did receive your call but was on another call and could not take your call, I have sent an email to your queries email address with photos attached of the boots referred to.
Edgars
Edgars's reply30 May 2022, 15:58
Official
Good day  Kim,

Trust you well and safe.

Final feedback will be provided by Edgars Somerset.

Thank you and take care.
KB
Kim B's update30 May 2022, 16:41
Reviewer Update
Thank you for Edgarts prompt response in resolving this matter, the Store Manager has kindly contacted me to resolve the matter and pictures have been sent to her of the boots referred to and will come back to me once an investigation has been completed.
Edgars
Edgars's reply31 May 2022, 12:45
Official
 
Good day  Kim,

Trust you well and safe.

Feedback has been provided by Edgars management. 

Thank you and take care.