Edgars sms voucher ****
<p> I recieved a 50% off voucher via sms....went to edgars got what i wanted then at tills it wouldn't work...was sent to the customer care....they tried also didnt work...then was told system is offline and must return in a hour....so i did.....then the system worked but told them the voucher has expired....the expirey date on sms is 22nd may.....supposed to send me a new one but now its the 20th already.....this seems like a disgusting **** to get ppl in your shops....wasted 3 hours of my working day on this... and may not make it back before 22nd may.....considering closing account after this farce</p>
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Thank you for notifying us of your experience.
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Kind regards,
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Best regards,
Thank you for notifying us of your experience.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised a separate email is forwarded to you requesting for your account and contact details in order to assist you further with your query.
Please find below reference number for this query:
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Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Thank you for notifying us of your experience.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised a separate email is forwarded to you requesting for your account and contact details in order to assist you further with your query.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,