1 reviews | Active since Oct 2010
Edgars should be ashamed!
My Mother has been receiving multiple calls from number ***. A google search revealed that this is a debt collection number assigned to Edgars. The women who calls tells my mum she is from Edgars and says that my mother is in arrears and that she is going to hand her over for debt collection and list her with the credit bureau. She demands that my mother provide personal information yet she will not confirm her name. She told my mum yesterday that she is allowed to cal her up to 5 times and she will continue to call her daily.
I pay my mum's bills online and I can confirm that she is not in arrears and never has been and I have the statements to prove this. I asked her to close her account years ago but she holds on because she has had this account for about 40 years. The only reason my mum has a balance is because she has these two mysterious insurance policies that she has been billed for as well as Edgars Club VIP. None of which we have ever consented to. In fact my mother has been to Edgars and Menlyn to try and cancel these charges where she was told the systems re offline.
I think Edgars is committing ***** at this point and they are willingly handing over the personal information of paying customers to third parties who prey on the elderly. I am DISGUSTED.
Thank you for making contact with us.
We apologise profusely for the late response and inconvenience caused.
Kindly provide us with your account details for further assistance.
Warm Regards,
The Edcon Team
Best regards,
Thank you for making contact with us.
We apologise profusely for the late response and inconvenience caused.
Kindly provide us with your account details for further assistance.
Warm Regards,
The Edcon Team
Best regards,
