AA
Abbey A
1 reviews | Active since Mar 2009
18 Nov 2015, 11:23
Edgars shoes... terrible quality
I bought a pair of shoes from Edgars to wear at work functions. I have worn them 5 times and the top has completely torn away from the bottom section. What happened to the days when Edgars shoes were high quality? They cost me over R500, and I would think they would last at least a year at that price. The shoes I buy from cheap Chinese store last longer!
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Edgars's replyOfficial
19 Nov 2015, 16:02Hello art4,
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. We are currently liaising with the store manager regarding the shoes . I assure you feedback will be provided accordingly.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. We are currently liaising with the store manager regarding the shoes . I assure you feedback will be provided accordingly.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply19 Nov 2015, 16:02
Official
Hello art4,
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. We are currently liaising with the store manager regarding the shoes . I assure you feedback will be provided accordingly.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards, we thank you for your valued feedback. We are currently liaising with the store manager regarding the shoes . I assure you feedback will be provided accordingly.
We must apologise for the inconvenience and frustration caused to you. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***