Edgars' shocking service.

I paid my account (instore) in full and closed it on the 18th of August, I received an email of my account closure. 2 months later, I am being asked to pay an outstanding balance in my account. I have emailed and called, no one has been helpful and I have just been told I need to pay.

I refuse to pay this knowing my account is paid and closed. I know I am not the only one who is being told this.