FR
Fritz R

1 reviews | Active since Mar 2009

07 Aug 2015, 11:57

Edgars send no statements, for five years???

How is it possible that Edgars can claim a person owe them money, on any account. <br> <br> They have not send the person, any monthly statement, for almost five years????<br> <br> Now they want to hand such person over to a collection firm. Who make false allegations and refuse to reply to any request, for monthly statements, for the past five years???<br> <br> I have also asked Edgars this same question, on their face book page, but to date no reply????<br> <br> Is it possible for some senior person of Edgars, to personally phone me about this matter urgently????<br> <br> o12 ***<br> <br> <br> <br>

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Replies (1)
Edgars
Edgars's reply11 Aug 2015, 13:05
Official
Hello fritzabu,

Thank you for raising your account query with us. Please be advised we have referred this query to the accounts department to advice. We assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards.
Edcon customer experience team.
***