Edgars ****

I've been battling with Edgar's for the past 3 years just to close down my account. I paid the last outstanding balance for this account in 2017 and all of a sudden I can't apply for a morgage because of a 200 service/mobile content fee they can't even be specific what I owe I'm so fed up as the consultant that took my payment in 2017 assured my acc has been closed down and as this was my very first acc I never knew I was suppose to get a confirmation letter to say it's been paid up to date and closed yet I took her word. Debt collectors are constantly calling me harrasing me and Edgar's won't even help me I feel I shouldn't pay that balance as the consultant that helped me assured that everything is sorted and that would be the end of my account just to find out I still have an active account. Edgar's should remove the default on my name and remove the Balance from my name as I'm not liable to pay that if their staff took that payment from me. Edgar's does not care about their customers I will never recommend any one to have accounts with them I'm sure they wouldn't even care if I post this