EDGARS ****

18 Dec 2018, 10:18 4 hours ago MissAngelouYes!!: privately Oh my word...I picked a store Edgars Menlyn as always. So my address has nothing to do with this. I want my duvet covers. ITS NOT THE FIRST TIME I'M USING THE EDGARS ONLINE.

I KNOW THAT IF THEY WERE FINISHED I WOULD NOT HAVE GOTTEN TO THE OTP PART. DO NOT!!!!!!!!!!!!!!! BRUSH ME OFF.

I'M NOT LETTING THIS ONE DOWN =========================================== This morning, I tried to buy 2 * R 189.98 (Double) ***ment Stripe Duvet Cover Set. I added 2 quantities to my cart and proceeded to pay via my credit card.

The first time I entered the OTP, YOUR SYSTEM FROZE.

I tried again and YOUR SYSTEM FROZE AGAIN. THE THIRD TIME, your online stated that the quantities I want to buy are not no longer available.

I SPOKE TO ARROGANT STEVE ***.

He told me that there is nothing that he can do.

I need this sorted, IF NOT I WILL CLOSE MY ACCOUNT. HE DID NT EVEN TRY TO HELP ME.

Official business reply Dear Maria,

Please accept our sincere apologies for the negative experience with our consultant.

Upon investigation: you attempted to purchase a ***ment Stripe Duvet Cover Set and the transaction could not be processed as your default shipping address was not saved onto your profile.

In addition the items were saved on your cart giving other customer an opportunity to purchase the items in question.

Your reference number is: ********** 0789/GO

Kind Regards

The Edgars Team ***

18 Dec 2018, 10:13 4 hours ago