Edgars ****

I would like Edgars to contact me asap!! I closed my Edgars account in 2016 happily and on Saturday at capitec I was told that I'm in a rears by Edgars which is impossible if I closed it in 2016 when I paid it in full I then drove to Edgars the branch in Promenade Mitchell's Plain and at the customer service desk the cashier put me threw to they call centre which a gentlemen asked me for my ID Number and placed me on hold for about 10 mins back and forth of holding on and him not helping me he tells me that he heard my 2016 phone call and I did not state on the call that I wanted to close my contract I then told him to send me it via email that call because I don't believe him he then tells me he cant do that???!! I'm so ****ed off I was holding on and spoke very little to him for 50+mins (Got Proof tho) He then tells me I owe Edgars R500+ for what ???? Can someone contact me asap!!!!