LN
Lavern N

1 reviews | Active since Oct 2018

09 Oct 2018, 10:28

Edgars robbing customers

I purchased a baby towel from edgars and the price tag said R139.95 however when I returned home and checked that the invoice matches the price tag, to my surprise it did not! I paid R149.95. If Edgars is doing this to every client, are they making millions on incorrect information to customers. This is not the first time that Edgars prices are incorrect! It is always like this. The towel was also damaged, I have an Edgars account which is on a 0 balance for the past few years, I have been a loyal edgars account holder for more than 15 years! I will indeed return the towel however I feel that I am being ****** by Edgars was too often and to them it will seem like R10 doesn't matter but I am sure it all adds up!

0
Replies (1)
Edgars
Edgars's reply10 Oct 2018, 12:34
Official

Thank you for sharing your experience with us . Please accept our sincere apologies for the incorrect pricing of the baby towel. Please do return it to the store and we will advise our manager of your query a well, so that corrective measures may be taken .

***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,