1 reviews | Active since Nov 2011
I have been charged an amount of R370 for the last 2 months for some airtime and data that I never asked for. I have been making many phone calls to edgars cell department which is reffered to as RMCS. After 5 phone calls I now got feed back stating that their investigation proves that I did ask for the airtime and data and those amounts will not be reversed and that subscriptions have been cancelled on the 13 Nov 2018. Firstly edgars has no right to give 3rd party companies our personal information. Secondly, why am I not being given those recordings which im 100% positive will prove that I never asked for any data or airtime. After being given so many different reference numbers the staff at the head office are still not able to answer my calls. I am an edgars account holder for the past 12 years but this has brought me to the point that edgars does not care about its customers and I will have to pay off my account and close it. Very disappointed with terrible service and disgusting attitudes and *********** staff.
Best regards,
Best regards,
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