Edgars & RMCS HELL!!
I app**** for the RMCS Prepaid deal whereby I pay R25 to get R50 airtime each month and this is charged to my Edgars Account. I have cancelled this deal 4 times and yet I am still being billed every single month. 2 months ago when I cancelled the last time RMCS locked my SIM card after cancelling the deal. I had to go to a Vodacom store a reactivate it.
Why would Edgars partner up with such a ******* ********** business? I want Edgars to sort out this situation and reimburse me for 2 months that I have STILL been billed and not received airtime. I want Edgars to do something about this as it is sooo common that you are putting your loyal customers through hell and financial risk!!
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Edgars's replyOfficial
15 Mar 2018, 13:45Thank you for making contact with us. Kindly note that the airtime subscription was cancelled on the 14/3/2018 which will be updated on your next statement .Should you require further assistance please contact us on ******/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply15 Mar 2018, 13:45
Official
Thank you for making contact with us. Kindly note that the airtime subscription was cancelled on the 14/3/2018 which will be updated on your next statement .Should you require further assistance please contact us on ******/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,