MS
Mark S
1 reviews | Active since Jan 2019
18 Jan 2019, 11:01
Edgars / RMCS data contract ****
Received a call November 2018 offering Edgars Card Holders free data. Said no thank you. They said that is silly because it is free. They then e-mailed me a user id and password (presume they have my e-mail from Edgars). January 2019 received sms from Edgars saying I must make a payment on Edgars Card for data contract. Disputed it but they said that there is nothing that they can do as contract is with RMCS (?). Anyone else been ****med like this?
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Edgars's replyOfficial
18 Jan 2019, 11:34Dear Mark,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is already referred to the RMCS team for cancellation and reversal from inception date. The team will provide final feedback within the next 48 hours.
Reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is already referred to the RMCS team for cancellation and reversal from inception date. The team will provide final feedback within the next 48 hours.
Reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply18 Jan 2019, 11:34
Official
Dear Mark,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is already referred to the RMCS team for cancellation and reversal from inception date. The team will provide final feedback within the next 48 hours.
Reference number is:
***/GO
Kind Regards
The Edgars Team
***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note your complaint is already referred to the RMCS team for cancellation and reversal from inception date. The team will provide final feedback within the next 48 hours.
Reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,