1 reviews | Active since Aug 2014
Edgars *********** their loyal customers
As a loyal customer for many years I feel **********. I went to Edgars Tygervalley yesterday 29/7/2015 to look at sneakers and shoes. As I walk in I saw that there's specials on allot of their shoes. I thought it was my lucky day or NOT! I looked at a pair of shoes fitted it and checked the reduced price. On the red reduced price the shoe was marked down to R899.50. I saw that the original price was under the red reduced sticker. If I know that the shoes was initially R1200.00 and now marked to R899.50 I would think that its a good deal.<br> I lifted the reduced sticker and to my surprise the actual price was also R899.50!!!<br> I feel cheated. How can a large retail chain store get away with something like this?
Thank you for raising your concerns with us. Feedback is important to us as it helps us improve. Please note we have referred this matter to the store manager to investigate. We assure you concrete feedback will be given to you shortly. Please accept our sincerest apologies for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Feedback is important to us as it helps us improve. Please note we have referred this matter to the store manager to investigate. We assure you concrete feedback will be given to you shortly. Please accept our sincerest apologies for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the
below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
