AV
Adele V
1 reviews | Active since Jul 2019
18 Jul 2019, 16:22
EDGARS REVIVING A CANCELLED ACCOUNT WITHOUT MY CONSENT AND CHARGING ME FOR CREDIT I DO NOT OWE<<<<
I have been receiving sms's from Edgars from the beginning of this year about my "account"... Funny thing is, I cancelled my account in 2014. Today I got an sms saying that I OWE R184.00 on this so called account. PLEASE take my details OFF your database, I do not want credit at Edgars and I DO NOT want to be contacted by anyone from your company. If I want to buy something there I will do so with cash, with none of my details affiliated to your system or company in ANY way.
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Edgars's replyOfficial
19 Jul 2019, 09:26Dear Adele,
Thank you for bringing the above concerns to our attention.
Kindly note your account has a credit balance refund of R184.92- after the payment received in 2016.
Therefore your query is referred to our regional credit office team to confirm the process that needs to be utilised in order to be refunded or utilise the balance that we owe you.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Kindly note your account has a credit balance refund of R184.92- after the payment received in 2016.
Therefore your query is referred to our regional credit office team to confirm the process that needs to be utilised in order to be refunded or utilise the balance that we owe you.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply19 Jul 2019, 09:26
Official
Dear Adele,
Thank you for bringing the above concerns to our attention.
Kindly note your account has a credit balance refund of R184.92- after the payment received in 2016.
Therefore your query is referred to our regional credit office team to confirm the process that needs to be utilised in order to be refunded or utilise the balance that we owe you.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Kindly note your account has a credit balance refund of R184.92- after the payment received in 2016.
Therefore your query is referred to our regional credit office team to confirm the process that needs to be utilised in order to be refunded or utilise the balance that we owe you.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***