Edgars & Retailability- Pathetic and Useless

Edgars & Retailability- Pathetic and Useless Their service is beyond sh*t and hope their company goes under. My husband has an account with a credit limit of 7k yet we found out edgars has written his installment amount as R41040, and it shows balance R3454, so explain the 41k installment like they sell Ferraris, we have tried to have this corrected to no avail, instead they've now written installment amount as 35k,what heroine and other substance is the person updating on credit bureau...This is affecting our credit status