Edgars Refuses to Close Account, even after Settlement Amount was paid!

Against my better judgement I opened an Edgars account for short term use, settled the account and requested it be closed. This was in September 2020. I am STILL receiving statements for an amount of R61.23 owing from them even though I spoke to several call centre agents over the months to close the account, which they assured me they would.

It's DECEMBER! I called AGAIN, this time telling them to listen to all "recorded conversations" pertaining to this account and get it sorted otherwise I will contact the Consumer Ombudsman - which, I now actually have!!

This is unacceptable!