JT
Jane T

1 reviews | Active since Jul 2016

05 Oct 2016, 16:24

Edgars Red Square Online is ABSOLUTELY useless

<p>After struggling for a year to get a credit for an order that was never delivered, and being given a R200 voucher to apologise for my troubles, I hesitantly placed another small order. This time they managed to deliver the parcel, but sent me a product that was clearly marked as a "Tester" and the tube was not full!</p> <p>Red Square COnstantia Store was extremely helpful and swopped the product out, but I will NEVER EVER use Red Square Online</p>

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Replies (1)
Edgars
Edgars's reply10 Oct 2016, 10:41
Official

We thank for bringing this matter to our attention. We must sincerely apologise for the inconvenience caused with regards to online shopping, please be advised we have addressed this incident with our online team to insure the process is efficient.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,