Edgars Red Square DAINFERN .... NO REFUND 3 WEEKS WAITING. PATHETIC

Returned two items 3 weeks AGO . They said account would be credited. Phoned 48 hours Later STILL no credit, but they took the goods back. Phoned after A WEEK still they "working" on it. Phoned after 2 weeks, they claim they escalated the issue. Its a simple refund on an account, not brain surgery. How can edgars service be THIS PATHETIC. REFUND MY ACCOUNT. you owe me money now. You have the goods back but refuse to refund. Im reporting this to consumer protection act and to omboetsman. JUST PATHETIC NO SERVICE