JW
Jeremy W

1 reviews | Active since Sept 2022

19 Oct 2022, 15:43

Edgars RCS Poor Service

Their online service is very poor

0
Replies (4)
Edgars
Edgars's reply20 Oct 2022, 15:07
Official
Good day Jeremy,

Trust you are well and keeping safe.

I tried calling you on your mobile number however you are not available.

We are sorry that your recent experience has led you to contact us with a complaint. 

Kindly provide us with more details of your enquiry to enable us to assist you accordingly.

Thank you and take care.
JW
Jeremy W's update20 Oct 2022, 15:34
Reviewer Update
I have no missed calls on my phone so not sure who you tried to call!
Edgars
Edgars's reply21 Oct 2022, 09:37
Official
Good morning Jeremy,

Trust you are well.

I have tried calling you again, but your number does not go through on my side.

Kindly confirm if you have an alternative number that you can be contacted on so we can assist accordingly.

We sincerely apologies for the inconvenience caused.

Thank you and take care.
Edgars
Edgars's reply31 Oct 2022, 15:35
Official
Good day Jeremy,

Trust you are well and keeping safe.

Please confirm a convenient time for the accounts department to contact you and assist with the matter as they have tried to call you however there was no answer.

We do apologize for any inconvenience caused.

Thank you and stay safe.