Edgars (RCS) ***********

I spoke to a Consultant in December 2021 to set up a Debit Order for my Edgars Account which went smoothly as she took my account details and requested when the Debit Order must be debited from my account. She then said everything is set up. I did not receive a DebiCheck at all. On 14/01/2022 I received an email from Thobile Radebe requesting a copy of my Bank Statement to confirm my Banking Details to set up the Debit Order Request which I immediately did. I was also given their Banking Details to do an EFT which I could not do as it’s a Bill Payment account and the card I was issued is an Edgars Credit Card not a Store card which I then set up as such on my Internet Banking and paid the outstanding amount plus more. Now I have just received ANOTHER SMS that I have not paid my account. I have explained this to them over and over! Since RCS has taken over Edgars there has been nothing but hassles!!! RCS is the most *********** company I have ever dealt with in my entire life! They even blacklisted me for my Game account for money I did NOT OWE them and until today they STILL HAVEN’T removed me from ITC as they have promised! I haven’t used my Edgars account since 2015 and was issued a new card when my purse was ****** which is a Credit Card. I even sent them a Proof of Payment! RCS IS THE WORST AND MOST *********** COMPANY I HAVE EVER DEALT WITH EVER!!!