EDGARS /RCS Group is a ****

Since RCS has taken over Edgars accounts, it has been awful experiences trying to get through their *********** process /system /staff.

1. I stopped receiving billing statements. 2. 6 months interest account was changed by RCS. 3. Now being charged service fees although R0.00 balance. 4. Being charged for Edgars Club despite cancelling this along time ago. 5. *** customer support system is ****. Can never get to speak to anyone who knows whats going on. There is no system of reference numbers for calls made and queries. each dept aloof from one another regarding same account. The appointed call center is frustrating to deal with as they are not knowledgeable. I think that call recording for Quality is truly a hoax otherwise they would have picked up & fixed their problems.

Also Edgars card can no longer be used at Jet, according to Jet Store.

2 months down the line of phoning and going to the store to close my account still leaves me being billed. I want my account closed NOW. Dion Mariah Card Number:***78 3919