EDGARS -Rcs Appalling customer service and care

Since Rcs has taken over Edgar's its a nightmare for a more then loyal customer of Edgar's,I am a customer for the past 33years ,I had a six months interest free account until the GRIMM REAPER RC took over they are tge most *********** company as far as dealing with consumer complaints they are competing with all the government departments ,more then two years they still did not resolve six months interest free account plus my payment date which was the 5th of every month in fact it just became a nightmare on a whole new level ,my wallet git ****** in a business ******* on the 13th of January 2022 went to get a new card at Carnival mall useless RCS COULDNOT ACTIVATE THE CARD ,on the 29th of January went to Mall of Africa had my card activated , paid my installment that was due bought a few items ,a week later RUTHLESS SCRUPULOUS RCS notifies me my account ISover due ,thereafter they sent me an email stating my account is overdue I sent them proof of payment on the 11th of January 2022 ,to date the matter is not resolved,a week ago I walked into Edgar's East RAND MALL wanted to buy a few items low n behold I was embarrassed by the cashier who told me my account is blocked due to nonpayment and the entire queue heard her I resent the proof payment via email and nothing is been resolved by these ****** INCOMPETANT RCS MANAGEMENT AND STAFF so much for service GREEDY ***S they are quick to charge inresest and blocked my account but can't do there ****** work,and to top it all they charged me twice FOR the replacement card that was ****** as a loyal customer they couldn't even give it FOR FREE, HATS OF TO TRUWORTHS AS A LOYAL CUSTOMER AND SYMPATHETIC TO WHAT HAPPENED TO ME TRUWORTHS DID NOT CHARGE ME FOR A REPLACEMENT CARD,it's so upsetting disturbing and perturbed to feel like RCS cares two ****S ABOUT CUSTOMER SERVICE AND CARE ?????

DISGUSTED CUSTOMER EBRAHIM MOOLA *** ***