Edgars / RCS Accounts

Active Edgars Account Since 1996. Have been paying for the account protection plan since 2003. In June 2020 was retrenched and since I was covered app**** for “relief". Sent in the application on 10/07/2020 to Hollard for all supporting documents. Think payment was processed on 27/07/2020 to settle my outstanding balance with Edgars. I now have a surplus on my account which cannot be accessed. Tried doing a purchase over the weekend but now get told I have a J Block on my account. Was asked to call Hollard to release block but was then told its not an issue on Hollard side.

I am now being requested to send through some sort of motivation to justify that I can pay for my account going forward. Must stress that application for relief was done as I have paid for that facility hence using it and not in any case that I could not afford to pay my account.

Edgars is going to lose all the customers