CS
Chantel S
1 reviews | Active since May 2010
15 Apr 2019, 11:48
Edgars Purchases on a CLOSED account and after *****elient purchase it continues
I have reported *****elient activity on my account, my account was closed in store and confirmed t be closed with customer care. The R1700 was reverised but YET AGAIN a NEW amount of R1600 has been purchased on a CLOSED account and I am still blacklisted and I am still receiving SMS's emails.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
15 Apr 2019, 12:32Dear Chantel,
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply15 Apr 2019, 12:32
Official
Dear Chantel,
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention.
Please be advised your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***