Edgars punisher rather than comforter

If there was an option for half a star I would take it. On the 26/01/2020, I walked into the department store to purchase a comforter I saw online. In the stock available under Richards bay Edgars it stayed two .. when I got there, there was none .. and so I stood I store now purchased the comforter I store but online. When I received my confirmation I would that the system had changed my order from Richards bay to midlands and I clearly Remember chiding Red square Richards Bay for delivery. In any event since then I have not yet received my duvet that I made cash for online. It has now been three emails and four to six phone calls with reference numbers and still to date on the 03/02/2020 I HAVE NOT YET RECEIVED MY COMFORTER I AM BOTH DISAPPOINTED AND DISGUSTED WITH THE POOR SERVICE AND THE MANNERISM IN WHICH I AM BEING SHOVED WITH ONE PROMISE AFTER THE NEXT WITH ABSOLUTE NO FULFILLMENT OF ANY IDOL PROMISES..