RB
Radia B

1 reviews | Active since Jan 2015

10 Feb 2017, 11:09

Edgars Promenae Cellphone Counter Lack of Customer Service

<p>Edgars Promenae Cellphone Counter Lack of Customer Service</p>

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Replies (1)
Edgars
Edgars's reply11 Feb 2017, 10:22
Official

We have escalated the complaint to the Edgars Promenade management to address as our valued customer is not happy the store's overall poor service as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.

Kind regards,

Customer Experience Team

Call Centre: ***.