MA
Marsha A
1 reviews | Active since Dec 2017
22 Jan 2019, 10:36
EDGARS POOR SERVICE
Since my last review, Edgars had called me and at the time I was busy and could not talk. Te service consultant took down my ID number , They did advise that the accounts Management Team will get back to me and No one from account Management has come back to me.
Dear Edgars, I do not want you to call, please respond to my emails with a breakdown of my payments and how my 'discount' had been calculated because this discount has been the same for the last 6 months yet payments were made inbetween. I would just like a detailed breakdown and detailed discount reasoning.
Please can you assist?/
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Replies (2)
Edgars's replyOfficial
22 Jan 2019, 11:39Dear Marisha,
As per our records you were contacted by our regional credit office team at 14:30 yesterday and they confirmed ABSA granted a 30% discount that needs to be paid no later than the 31.01.2019. This is the amount communicated R1, 207.31.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
As per our records you were contacted by our regional credit office team at 14:30 yesterday and they confirmed ABSA granted a 30% discount that needs to be paid no later than the 31.01.2019. This is the amount communicated R1, 207.31.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply22 Jan 2019, 11:39
Official
Dear Marisha,
As per our records you were contacted by our regional credit office team at 14:30 yesterday and they confirmed ABSA granted a 30% discount that needs to be paid no later than the 31.01.2019. This is the amount communicated R1, 207.31.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
As per our records you were contacted by our regional credit office team at 14:30 yesterday and they confirmed ABSA granted a 30% discount that needs to be paid no later than the 31.01.2019. This is the amount communicated R1, 207.31.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
MA
Marsha A's updateReviewer Update
22 Jan 2019, 11:45Hi,
Please can I have a statement in order for me to cross reference all the details for my records.
I would really like to see how everything has been calculated. I'm not sure why you guys are not providing me with this as its what I have been requesting for months now.
Please can I be assisted with is in order to finalize this?
MA
Marsha A's update22 Jan 2019, 11:45
Reviewer Update
Hi,
Please can I have a statement in order for me to cross reference all the details for my records.
I would really like to see how everything has been calculated. I'm not sure why you guys are not providing me with this as its what I have been requesting for months now.
Please can I be assisted with is in order to finalize this?