Edgars Poor Retail Company

I previously logged a complaint on Hello Peter. Edgars called me from the complaints department. I spoke to a man by the name of Lloyd. He told me that he will follow-up with my query and get back to me. Still now, it's been several months, and nobody cares to assist with my query. Once I pay off my Edgars account, I will close my account and never purchase from Edgars again. I would recommend everyone to stop purchasing at Edgars. Their service is terrible and even constant follow-ups on queries never get resolved. All I requested was my payment plan be changed. I am incurring interest and going into a bad record because of no assistance from Edgars. Poor Retail Company.