1 reviews | Active since Nov 2016
Edgar's policy without my consent
Dear Hellopeter I have a situation with EDGARS stores, I have clothing account with them but they keep adding some policies to my account. I did not ok this policies but they active them and start billing. I went to store last week to cancel it, this morning I got another SMS telling me my legal policy has been actives . I will receive T&C within 30 days.
"Your Edgars Legal policy was enrolled. T&C's to be sent within 30 days via your statement method. Queries ********** 442. AuthFSP Hollard"
I am really frustrated, even thinking of closing this account . Please help
Thank you for bringing this matter to our attention.Kindly note that the Legal plan has been cancelled as requested on the 8/2/2018 and we have requested for our accounts team to reverse any fees that have been billed on your account for this insurance.***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention.Kindly note that the Legal plan has been cancelled as requested on the 8/2/2018 and we have requested for our accounts team to reverse any fees that have been billed on your account for this insurance.***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,