BM
Bonny M
1 reviews | Active since Oct 2022
14 Oct 2022, 05:58
Edgars please close my account
I went into Edgars store to pay off my closing balance as it appears on my statement and immediately called using to close off my account. A consultant advised tgat it will take 2 weeks for the account to close, alright fine , on Monday i received the statement with a closing balance of R26 . I then called to find out and i was told it is monthly fee, the consultant could not explain why as the montlhy fee was charged for the month of september while my account is suppose to be closed. EDGARS PLEASE CLOSE MY ACCOUNT. I'M BEGGING YOU.
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Replies (5)
Edgars's replyOfficial
14 Oct 2022, 14:18Good day Bonny,
Trust you are well and keeping safe.
We're sorry to hear you have been struggling with this.
Please accept our sincere apologies for the recent experience and any inconvenience this may have caused you.
I have escalated your query to our relevant department regarding your account closure and you will be contacted.
Thank you and take care.
Trust you are well and keeping safe.
We're sorry to hear you have been struggling with this.
Please accept our sincere apologies for the recent experience and any inconvenience this may have caused you.
I have escalated your query to our relevant department regarding your account closure and you will be contacted.
Thank you and take care.
Best regards,
Edgars's reply14 Oct 2022, 14:18
Official
Good day Bonny,
Trust you are well and keeping safe.
We're sorry to hear you have been struggling with this.
Please accept our sincere apologies for the recent experience and any inconvenience this may have caused you.
I have escalated your query to our relevant department regarding your account closure and you will be contacted.
Thank you and take care.
Trust you are well and keeping safe.
We're sorry to hear you have been struggling with this.
Please accept our sincere apologies for the recent experience and any inconvenience this may have caused you.
I have escalated your query to our relevant department regarding your account closure and you will be contacted.
Thank you and take care.
Best regards,
BM
Bonny M's updateReviewer Update
14 Oct 2022, 15:29Please or I am going to escalate this to twitter,.carte blanche and write to other platforms that exposes such
BM
Bonny M's update14 Oct 2022, 15:29
Reviewer Update
Please or I am going to escalate this to twitter,.carte blanche and write to other platforms that exposes such
BM
Bonny M's updateReviewer Update
14 Oct 2022, 15:55Can you please provide feedback on my email, I'm unabke to take calls
BM
Bonny M's update14 Oct 2022, 15:55
Reviewer Update
Can you please provide feedback on my email, I'm unabke to take calls
Edgars's replyOfficial
18 Oct 2022, 12:36Good day Bonny,
Trust you are well and safe.
Final feedback was provided to you on the resolution of your query.
Should you require any further assistance, please feel free to contact us.
Thank you and take care.
Trust you are well and safe.
Final feedback was provided to you on the resolution of your query.
Should you require any further assistance, please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's reply18 Oct 2022, 12:36
Official
Good day Bonny,
Trust you are well and safe.
Final feedback was provided to you on the resolution of your query.
Should you require any further assistance, please feel free to contact us.
Thank you and take care.
Trust you are well and safe.
Final feedback was provided to you on the resolution of your query.
Should you require any further assistance, please feel free to contact us.
Thank you and take care.
Best regards,
Edgars's replyOfficial
18 Oct 2022, 12:39Dear Bonny,
Trust you are well and safe.
Feedback has been provided to you on the resolution of the query.
Should you require any further assistance do not hesitate to contact us.
Thank you and take care.
Trust you are well and safe.
Feedback has been provided to you on the resolution of the query.
Should you require any further assistance do not hesitate to contact us.
Thank you and take care.
Best regards,
Edgars's reply18 Oct 2022, 12:39
Official
Dear Bonny,
Trust you are well and safe.
Feedback has been provided to you on the resolution of the query.
Should you require any further assistance do not hesitate to contact us.
Thank you and take care.
Trust you are well and safe.
Feedback has been provided to you on the resolution of the query.
Should you require any further assistance do not hesitate to contact us.
Thank you and take care.
Best regards,