NM
Nyeleti M
1 reviews | Active since Feb 2012
10 Feb 2017, 13:45
edgars playing tricks
<p>last year i claimed a cellfone thorugh edgars but was declined suddenly i received an email from mmammosa below but they seem to be playing tricks with me</p> <p>: Golden Opportunity logged by MS Ntombi mkoko. ( ********** 396/GO) Inbox Mmamosa Witbooi<br ********** />Thu, Feb 2, 2017 at 11:37 AMTo: ********** ********** ********** ********** | Reply to all | Forward | Print | Delete | Show original<br />Good day Miss Manhengeni</p> <p>Account Number: ********** ********** 76868</p> <p>In response to your email received, please be advised that according to our records the cell phone insurance claim has been approved for a cell phone replacement. The cellophane should be issued by the store</p> <p>Should you have any further enquiries please do not hesitate to contact us via the below mentioned contact details.</p> <p>Mmamosa Witbooi<br />Customer Services Administrator | Regional Credit Office Johannesburg | Edcon Financial Services <br />Telephone +27 86 ********** | Fax 27 86 ********** | Email ********** <p>This message is subject to certain restrictions and qualifications which are contained in our email disclaimer which is available on our website at www.edcon.co.za/Edcon/ Disclaimer or from the Group Secretary on (011) ********** .<br /> The disclaimer also provides our corporate information and names of our directors as required by law.<br /> The disclaimer is deemed to form part of this message in terms of Section 11 of the Electronic Communications and Transactions Act, 2002.</p> <p>P Please consider the environment before printing this email and/or any related attachments<br /> <br />From: Nompumelelo Mthethwa [ ********** ]<br />Sent: 01 February 2017 16:06<br />To: Accounts Jhb - Used For Papertrail By Egis Software.Com [ ********** ]<br />Subject: Golden Opportunity logged by MS Ntombi mkoko. ( ********** 396/GO)<br />Attachments: image001.png<br /> Good day</p> <p>Please assist the following Golden Opportunity needs your attention. (in Outlook hold Ctrl + Click to open item). http://webappsstaging/ GoldenOpportunities/ Opportunities/Update/814622</p> <p> </p> <p> </p> <p>Kind Regards</p> <p>Nompumelelo Mthethwa</p> <p> </p> <p>Customer Experience Team</p> <p>Contact Number: ***</p> <p>E-mail: ********** <p>Address: Edcon Place, 12-16 Laub Street, 6th Floor , JHB, 2025</p> <p>e because i knew i had i</p>
Helpful (0)
Replies (4)0
Replies (4)
Edgars's replyOfficial
11 Feb 2017, 10:54We have received your concerns and apologise for the inconvenience caused by the matter. Kindly visit the store as advised by the Customer services agent and quote this reference number in store so that they may be able to assist you further regarding the approved claim ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply11 Feb 2017, 10:54
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly visit the store as advised by the Customer services agent and quote this reference number in store so that they may be able to assist you further regarding the approved claim ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
11 Feb 2017, 10:55We have received your concerns and apologise for the inconvenience caused by the matter. Kindly visit the store as advised by the Customer services agent and quote this reference number in store so that they may be able to assist you further regarding the approved claim ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply11 Feb 2017, 10:55
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly visit the store as advised by the Customer services agent and quote this reference number in store so that they may be able to assist you further regarding the approved claim ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
NM
Nyeleti M's updateReviewer Update
13 Feb 2017, 15:11Good day
kindly be advised that i am still not getting joy regarding this matter i visited the store and nobody could help me they called the call centre which seemed not to have answers to the query and the reference number given to me.i am tired of being taken from pillar to post because i have to travel to town evertime to get this sorted but i am ot getting help.
NM
Nyeleti M's update13 Feb 2017, 15:11
Reviewer Update
Good day
kindly be advised that i am still not getting joy regarding this matter i visited the store and nobody could help me they called the call centre which seemed not to have answers to the query and the reference number given to me.i am tired of being taken from pillar to post because i have to travel to town evertime to get this sorted but i am ot getting help.
NM
Nyeleti M's updateReviewer Update
17 Feb 2017, 09:57Good day
kindly be advised that i am still not getting joy regarding this matter i visited the store and nobody could help me they called the call centre which seemed not to have answers to the query and the reference number given to me.i am tired of being taken from pillar to post because i have to travel to town evertime to get this sorted but i am ot getting help
NM
Nyeleti M's update17 Feb 2017, 09:57
Reviewer Update
Good day
kindly be advised that i am still not getting joy regarding this matter i visited the store and nobody could help me they called the call centre which seemed not to have answers to the query and the reference number given to me.i am tired of being taken from pillar to post because i have to travel to town evertime to get this sorted but i am ot getting help