NS
Nelia S
1 reviews | Active since Sept 2013
14 Nov 2018, 13:42
Edgars payment ‘disappeared’
I payed my account installment (R4000) on the 1st November 2018. By the 8th I started getting sms’es, phone calls and emails of my payment not being paid. I’ve send proof of the payment I made at Menlyn branch and today I received a statement....,.guess what? No payment Is this possible? Did this happen to anybody except me? It seems like this money just disappeared!
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Edgars's replyOfficial
15 Nov 2018, 09:01Thank you for making contact with us regarding your payment enquiry. We can confirm the payment has been updated on your account as of the 30/10/2018. Apologies for the frustrations caused to you . Thank you for your continued support.
***/GO
Kind regards
The Edgar's Customer Experience Team
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply15 Nov 2018, 09:01
Official
Thank you for making contact with us regarding your payment enquiry. We can confirm the payment has been updated on your account as of the 30/10/2018. Apologies for the frustrations caused to you . Thank you for your continued support.
***/GO
Kind regards
The Edgar's Customer Experience Team
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,