EDGARS PATHETIC SERVICE, WILL NEVER SHOP THERE AGAIN

I placed an order on the 3rd of May 2020, they side it will be delivered within 3 weeks due to lock down. Unfortunately on the 21 of May they sent a gift voucher which is not working right now to say the order will be delayed by 14-16 days, still didnt receive the order. I tried to call the call center to find out if i can pick it up from a store the lady answered the phone after 17 minutes asked me for the order number and then said to hold , i was on hold for another 20 minutes and i decided to drop because i mean WHAT THE HELL. Your customer service really sucks big time. Also i got an email to say 25th May to say order is shipped, then another email on the 03 of June to say order will be delivered in the next few days they gave me the below tracking code but then when you track it on fast and furious it say WAYBILL EFC*** CREATED IN IMPORT. SERIOUSLY THIS IS PATHETIC. I WILL NEVER SHOP AT EDGARS AGAIN, LOOKS LIKE I WILL RECEIVE MY ORDER NEXT YEAR. CAN SOMEONE CONTACT ME?????