CB
Chanel B

1 reviews | Active since Mar 2022

20 Apr 2022, 13:52

Edgars pathetic service

I would never recommend anyone dealing with edgars. They are quick to take your money but when you need assistance they are no where to be find

I have been trying over and over to cancel my account since November 2021 and still no luck ; either no one answers the phone or the number doesn't want to work .. or everyone is out or then there is the lovely you cant cancel now because you need you pay you card fee this month.. let well i phone every single time as soon as i pay the card fee then they say no wait 4 days it needs to reflect.. wait 4 days phone again ohhh no there is an outstanding card balance fee for this coming month

Edgars is an absolute joke .. their service is horrible in store and over the phone .. in store they just satre at you like you are stupid .. phone the customer care in store .. take an hour to answer questions .. and guess what then yoi still get a bill .. but it is suppose to be cancelled .. then just to find out they no just blocked it .. but i still have to pay .. yesterday i phoned again .. ohh no now i have to get the blocked removed to cancel .. what the hell !!!! how can it take so long for something so simple .. they just want to take your money .. futhermore they dont care about their clients .. they are absolutely useless .. im sick and tired of this now .. phoning over and over and no one gets it right ; via email they just never get back to you..

No one should ever open an edgars account .. because this is what you are in for !!

Useless and disgusting!!!

0
Replies (1)
Edgars
Edgars's reply22 Apr 2022, 15:07
Official
 Good day Chanel,

Trust you  doing well and keeping safe. 
RCS has made contact with you and feedback provided .

Thank you and take care.