Edgars - pathetic service

Item: Edgars
Rating: 1
Author: Anneli H

Wish I could give no stars.

Does it normally take more than 90 minutes to replace a ****** card. Dropped calls. Being put through every department and back. And everything you need to shout your ID and cell number for everyone in the store to hear. Clearly violating the POPIA act. They can pay to revamp a store but no proper phone lines? Pathetic RCS all around.

Helpful (0)

Replies (1)

Edgars's replyOfficial

13 Sept 2022, 10:15

Good morning Anneli.

Trust you well..

We are sorry that your recent experience has led you to contact us with a complaint.
I tried calling you however you not available on your mobile.

Please can you forward me your Edgars account number .
Please advise a convenient time for a call back to assist you.

Thank you and take care.

Edgars's reply13 Sept 2022, 10:15

Official