Edgars pathetic service

I have been trying to close my account wit edgars for the last few months now. All my calls are either ended or I am.placed on hold for hours.

All I have been trying to do is cancel my mobile insurance and settle the balance on my account. The service is pathetic .... I am paying an account which I have not used in months. I am being charged interet by rcs although I am not making any purchases.

I added to new insurance contracts about July 2020 and I was informed that i would receive the insurance contracts but nothing ever surfaced. Upon calling and checking when the documents would be sent they had no record of the devices i added insurance for.

I have maintained my account well since opening and always paid over and above my instalments.

I would appreciate it it the accounts department and cell insurers could please contact me to assist with closing the account as soon as possible.