EDGAR'S PATHETIC

I have asked EDGAR'S politely to close my account prior to Edgar's going into shambles almost a year later I get messages saying my account in arrears ***UDGE I immediately got all my correspondence when I asked the account to be canceled and at the time of my instruction I immediately cut up my card. Nobody from Edgar's got back to me no replies to my emails no replies from Nazlie Andrew's who helped me no replies at all I tried calling Edgar's and got transferred to several departments and nobody competent to help can see why the company went down. I tried yet again to contact RCs group and Nosipho helped me greatly I told her my story she thenconfirmed that she will put through a cancelation and it takes 30 days my fees will be reversed and my account zero rise and myself and credit union will receive a paid up letter. But then got a call and sms from Blake attorneys ***UDGE is there no communication between the parties?? I explained my story to Gugu shange who understood my case and asked me to email my cancelation instruction to *** which I did. And few days later I got an sms saying I'm being handed over ***UDGE!!!!! Am I dealing with a bunch of what? Is it people? Why is nobody helping me why is everybody so ***********!!!! People never open Edgar's account its not worth it and the company does not understand and know its customers - Edgar's is another word for failure