Edgar's pathetic customer service

I canceled my edgars club membership and received confirmation if cancellation in the 2nd August 2020. On receipt of my edgars account statement for the period 11 August to 8 September, I was charged R56 again. Phoned edgars and emailed rcs and edgars customer services more than 5 times. On 3 calls they cut me off when I explained my query. 1 occasion they said amount will be reversed in 48hrs, 1 week later and its not. Edgars and RCS want to rob me of my money and my good credit record. Their customer service is pathetic, I am no..we also going to cancel my account.