Edgars pathetic account management

This is my second Hellopeter complaint. I am still not getting a response on my complaints logged telephonically nor do I have update on my first Hellopeter complaint.

I am getting phone calls each and everyday that they are expecting payment on my account, yet, I have paid it up 2 months ago. I dont know why they are not able to contact me on my phone to ask for detail. I have to phone and ask for feedback. Then when I get through, no one is able to assist and I am given fax numbers to call. I am so tired of spending up to 30 minutes a time trying to get the issue resolved. If no response telephonically after this complaint, I have no choice to make contact with exco members on LinkedIn. I am not able to earn Ucount reward, nor am i able to use my reward. How will i be re-reimbursed for this?